Welcome to GKIN. Your trust matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, purchase our products, or communicate with us through any channel including WhatsApp. By accessing our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party gateways)

• Order history

b. Communication Information

• Messages sent via our contact forms, email, or WhatsApp

• Your feedback, reviews, or testimonials

• Customer support queries

c. Technical & Browsing Data

• IP address

• Browser type

• Device information

• Pages visited and time spent on our website

• Referral source

d. Account Information

If you register an account with GKIN:

• Username and password

• Saved preferences or addresses

• Wishlist and purchase history

2. How We Use Your Information

We use your data to:

• Process and fulfill orders

• Communicate order updates or delivery details

• Respond to support queries or requests

• Send promotional offers and health tips (you may opt out)

• Improve website functionality and user experience

• Prevent fraud and ensure secure transactions

• Fulfill legal obligations, if required

3. WhatsApp & Communication Channels

We may contact you via WhatsApp, SMS, email, or phone for:

• Order confirmation and shipping updates

• Product restock alerts or recommendations

• Promotional campaigns or discounts

By sharing your number, you consent to receive such communications. You can opt out at any time by replying “STOP” or contacting our support team.

4. Sharing Your Information

Your data is never sold. It may be shared only with:

• Payment processors for secure transactions

• Logistics & delivery partners for order shipment

• Email/SMS/WhatsApp services for communication

• Legal authorities in compliance with regulations

All third-party partners are contractually obligated to protect your information.

5. Data Security

We take data protection seriously:

• SSL encryption secures your browsing and transaction details

• Secure servers and firewalls guard your data

• Passwords are stored in encrypted form

• Access to your data is restricted only to authorized personnel

However, no digital platform is 100% risk-free. Always use strong passwords and avoid sharing sensitive data over unsecured networks.

6. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Understand how you use our website

• Save your cart items and login status

• Track marketing effectiveness

You can disable cookies in your browser settings, though some features may not function properly.

7. Your Rights & Choices

You have full control over your personal information:

• Access or request a copy of your data

• Edit or update incorrect details

• Delete your account or data (subject to legal retention limits)

• Unsubscribe from promotional messages anytime

To exercise these rights, email us at [Insert Email] or message us on WhatsApp.

8. Data Retention

We retain your data only for as long as necessary:

• To complete your transactions and maintain your order history

• To comply with legal and tax requirements

• To support customer service follow-ups

After this period, your data is securely deleted or anonymized.

9. Third-Party Websites

Our website may contain links to third-party sites. GKIN is not responsible for their privacy practices or content. Always review their policies before interacting.

10. Children’s Privacy

GKIN does not knowingly collect or store personal information from individuals under the age of 18. If we discover such data has been collected, we will delete it promptly.

11. Changes to This Policy

We may update this policy to reflect changes in our practices or legal obligations. Updated versions will be posted here with a new “Effective Date.”

12. Contact Us

If you have any questions, concerns, or requests regarding your data or this policy, reach out to
Phone: 90611153567

Adress: Vettukad-cherumuttan rd, muthuparamba, po. parathakkad, kondotty, kerala 683102

Email: lettertogkin@gmail.com